We created a user-friendly kiosk interface at the bank’s lobby to enable customers to donate to various non-profit organizations.
customer persona
bank customers
Customers of fIRST Financial Bank value it as a community bank. As such, giving back to community non-profits is also valuable to them.
customer persona
community non-profits
Community non-profit organizations seek like-minded businesses to partner with and expand their resources. An ideal arrangement is partnering with a bank.
our role
kiosk interface design
liaison between i3 verticals, first financial bank, and the non-profits
timing
kiosk interface design: 4 weeks
specs
designed for specific kiosks
adhered to provided dev specs
“We discovered a brilliant partnership that successfully meets the financial needs of non-profit organizations while making a soft request to bank customers while they wait. Asking for donations can be a delicate matter, and this solution was executed perfectly. It was truly an honor to be a part of this project.”