case study for

fIRST Financial Bank

the challenge

We created a user-friendly kiosk interface at the bank’s lobby to enable customers to donate to various non-profit organizations.

customer persona

bank customers

Customers of fIRST Financial Bank value it as a community bank. As such, giving back to community non-profits is also valuable to them. 

customer persona

community non-profits

Community non-profit organizations seek like-minded businesses to partner with and expand their resources. An ideal arrangement is partnering with a bank.

our role

timing

specs

“We discovered a brilliant partnership that successfully meets the financial needs of non-profit organizations while making a soft request to bank customers while they wait. Asking for donations can be a delicate matter, and this solution was executed perfectly. It was truly an honor to be a part of this project.”

dan crask – shepx